Welcome to Mendemiwa Projects (Pty) Ltd. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with any part of these Terms and Conditions, you should not use our website or services.

1. About Mendemiwa
Mendemiwa Projects (Pty) Ltd was established in 2012 by a team of IT professionals to provide products and services to small, medium enterprises, and government organisations. We are a 100% black-owned, youth-owned, and female-run South African company committed to delivering innovative, customer-focused IT and business solutions.

2. Services
We provide a range of IT-related products and services, including but not limited to:
IT consulting
Software and systems solutions
Digital transformation services
Project management
Technical support services
Website and digital solutions
Business technology consulting
All services are subject to written agreements, quotations, or service level agreements where applicable.

3. Use of Website
By using our website, you agree:
Not to use the website for unlawful purposes
Not to attempt unauthorised access to our systems
Not to distribute malicious software or harmful code
Not to copy, reproduce, or distribute website content without permission
We reserve the right to restrict or terminate access to users who violate these terms.
4. Intellectual Property

All website content, including text, graphics, logos, branding, designs, software, and intellectual property, remains the property of Mendemiwa Projects (Pty) Ltd unless otherwise stated.
No content may be copied, reproduced, modified, or distributed without prior written consent.
5. Quotations and Pricing

All quotations are valid for the period specified in the quotation document.
Prices may change without prior notice unless agreed in writing.
Additional work outside the agreed scope may incur additional charges.

6. Payment Terms
Unless otherwise agreed in writing:
Payment is due within the period stated on the invoice.
Late payments may result in suspension of services.
Interest may be charged on overdue accounts where permitted by law.
7. Client Responsibilities Clients agree to:
Provide accurate and complete information
Respond to requests and approvals timeously
Ensure lawful use of all delivered services and products
Maintain backups of critical data unless backup services are specifically included

8. Limitation of Liability
While we strive to deliver high-quality services, Mendemiwa Projects (Pty) Ltd shall not be liable for:
Indirect or consequential damages
Loss of profits or business interruption
Data loss caused by third-party systems or unforeseen events
Delays caused by circumstances beyond our control
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

9. Privacy and Data Protection
We are committed to protecting personal information in accordance with applicable South African laws, including POPIA.
Please refer to our Privacy Policy for detailed information regarding how personal information is collected and processed.

10. Third-Party Services
Some services may involve third-party providers, platforms, or software solutions. We are not responsible for:
Third-party outages
Changes in third-party pricing
Third-party security breaches
Service interruptions beyond our control

11. Warranties
Unless otherwise stated in writing:
Services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted or error-free operation of systems or websites.
Any warranties provided by third-party vendors remain subject to their own terms.

12. Termination
We reserve the right to suspend or terminate services where:
Payment obligations are not met
These Terms and Conditions are breached
Illegal or unethical activities are detected
Clients may terminate services subject to any applicable notice periods or contractual obligations.

13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

14. Amendments
Mendemiwa Projects (Pty) Ltd reserves the right to update or amend these Terms and Conditions at any time without prior notice. Updated versions will be published on our website.

15. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Mendemiwa Projects (Pty) Ltd
Email: info@mendemiwa.co.za
Website: Mendemiwa Projects